Terms & Conditions

Terms & Conditions

Last updated: August 5th 2025

Welcome to Key West Candle & Bath Company! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products.

By accessing this website and placing an order, you agree to the terms below. If you disagree with any part of these terms, please do not use our website.

 

 

 

1. Use of Our Website

 

You may use our website for lawful purposes only. You agree not to misuse the site, attempt unauthorized access, or use it in any way that could harm our business or other customers.

2. Product Information

 

 

 

We make every effort to ensure that our product descriptions, photos, and prices are accurate. However, we reserve the right to correct any errors or omissions and to update information at any time without prior notice.

 

All candles are hand-poured in small batches, so slight variations in color or scent may occur.

3. Pricing & Payment
All prices are listed in USD. We accept major credit cards, PayPal, and other secure payment options offered at checkout. Payment must be made in full at the time of purchase.

 

 

We reserve the right to change prices at any time.

4. Shipping & Delivery

Please review our Shipping Policy for current processing times and delivery estimates.

We are not responsible for delays caused by shipping carriers, weather, or incorrect shipping addresses provided by the customer.

5. Returns & Exchanges

Please review our Returns & Exchanges Policy for details on how we handle damaged, incorrect, or defective products. Custom or personalized orders are non-refundable.

6. Intellectual Property

All content on this site—including photos, product names, descriptions, logos, and branding—is the property of Key West Candle Company and may not be used without written permission.

 

7. Limitation of Liability

We are not liable for any damages arising from the use or misuse of our products. Please follow all candle safety instructions and never leave a burning candle unattended.

 

8. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date.

9.Contact Us:

 

For any questions or concerns, please contact us:

📧 keywestcandlecompany@gmail.com

📍 Key West, Florida